Hosted PBX

The NWT Hosted PBX service provides remarkable opportunities for businesses to integrate and simplify voice, data, and organizational applications with features and functionality that are far beyond traditional phone service offerings.  Taking unified business communications to their highest level, systems can be configured to handle and route calls in almost any way you require.  Multiple stages of auto attendants and menus can be created to automate and simplify your phone system.  Calls can be routed through one or more extensions in any order.  Your office phone, secondary office phones, home office phone, and cellular phone can all ring simultaneously using a single number which makes relocating and telecommuting reliable and straightforward.  Voice messages can automatically be emailed to you as an attachment and sent to your cellular phone in addition to appearing as voice mail at your main phone.  Conference calls can be immediately created.  These are only a few of the many ways that the NWT Hosted PBX solution can maximize your organizational efficiency, end-user productivity, and IT staff productivity. 

Along with the incredible features and functionality, the NWT Hosted PBX phone services provide your business with a very low maintenance, cost-effective, and readily scalable solution.  Only the phones are located at your office.  NWT keeps and manages the rest of the essential infrastructure in our state-of-the-art data centre using advanced, multiply redundant carrier-grade equipment.  Our engineering staff monitor and maintain everything.  Since there is no PBX equipment required at your location you can avoid the cost and inconvenience of having to bring in an expensive phone technician every time you need service or want to make a change to your system.  Core system maintenance happens entirely on our end at no cost to you.  Adding or removing extensions and most other changes can also be quickly completed from our data centre. 

The NWT hosted PBX system presents an effective telecommunications solution that offers best-in-class quality, features, integration, reliability, savings and support:

• Unparalleled NWT provides remarkable opportunities for businesses to integrate and simplify voice, data, and organizational applications with features that are far beyond traditional phone service offerings. Systems can be configured to handle and route calls in almost any way you require. In addition to the extensive PBX functionality, other notable features include:
  Global Connect™ technology enables you and your colleagues to transfer calls back and forth in exactly the same way whether you are in your office, at home, in New York, or in the Grand Caymans. You can work from home or take your phone when you travel and keep the same phone functionality – including being reached at the same number and extension – no matter where you are. Even better, these calls will count as local calls at no additional charge. Conventional telecoms simply cannot offer that level of service. Along the same lines, if your business has satellite offices or will need to add them in the future, your system can be engineered so that all calling between the head and satellite offices is local instead of long distance no matter where in the world those satellite offices are located. These offices can also share one or more numbers if that helps to improve call flow or minimize reception and call handling costs. This same technology also enables you to relocate your entire office phone system with little cost or effort helping to greatly simplify moving.
  Flex Connect™ lines provide a cost effective way for your business to have numerous over lines. For instance, your business might require 1 main line with 9 over lines most of the time, but at certain times might require an additional 10 lines. Mainstream telecoms would require you to pay for all 20 lines regardless of how much you used them. NWT in contrast can provide you with 10 main lines plus 10 Flex Connect™ lines. The first 10 lines would be charged on a standard monthly basis. The Flex Connect™ lines would only be charged if and when they were used. system features and The key feature categories include:
  General Features
  Advanced Functionality
  Mail Box Features
  Extension Features
  Call Recording
  Security Features
  CRM Integration

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  PBX features including Global Connect™ technology and Flex Connect™ lines combine with innovative multimodal systems to provide your business with improved phone service effectiveness.
• Seamless The transition to NWT services from other providers will be seamless. You can keep your existing phone numbers and, unlike with regular providers, with the NWT Permanent Number™ service you can continue to use those numbers for as long as you want even if you choose to relocate elsewhere in the city or country. NWT phone service will also support your existing IP hardware and phone systems. For those clients looking to upgrade or expand their systems, NWT has distribution agreements in place enabling it to provide and install new hardware whether that involves a conventional key system, IP system, or a hybrid system enabling the retention of present hardware coupled with feature and system expansion. integration using your existing equipment and phone numbers and the security of the NWT Permanent Number™ service ensure ease of use.
• Industry-leading Telecoms and cable corporations generally have one transmission medium that they rely on to deliver services using a single method. This is a 1.1 system. In the event of a problem, all services can be lost for an extended period until that single transmission medium or method is repaired. NWT is able to provide far greater reliability utilizing a 5.5 system. Intelligent call routing coupled with distributed architecture means that up to five transmission mediums can be utilized in conjunction with five methods to deliver services. With NWT a single point of failure can be isolated with your connectivity automatically re-routed using an alternative medium and method. In the event of a serious issue at the client location such as a fire or flood, the entire system can be quickly relocated to one or more alternate locations. Our innovative technology ensures that your business has access to the most reliable services and solutions available. reliability through intelligent call routing coupled with distributed architecture offer your business the assurance it needs.
• Significant Strategic management combined with technological advances enable NWT to provide superior business class services at significant savings. Quality and reliability are always the top priorities across the entire range of NWT solutions. The intelligent call routing and enhanced network flexibility required to deliver the best available quality and reliability though also provide the greatest opportunities for reducing costs. These savings are passed on to your business enabling you to do far more for less. Your operational costs will also be lower. Your system can be set up to enable free calls between your national and international offices and to enable reduced reception and call handling costs. These upfront and ongoing savings can make a substantial difference to your company’s bottom line. savings enable you to achieve far more while spending less.
• Expert sales and technical Dealing with the massive bureaucracies of the telecoms and cable corporations is frustrating, time-consuming, and rarely productive. With NWT you will have a completely different experience. Our sales and customer support professionals are mandated to provide you with excellent service and solutions. They will do what it takes to make things right. Your satisfaction is our principal concern. support guarantee your business will receive fast, responsive, and personalized service.

NWT supports and supplies all major brands of IP phones including Aastra, Cisco, Grandstream, Linksys, Polycom, Snom, and Yealink.  After extensive testing, our preference based on audio quality, features, and reliability is the recently introduced, award winning T4 lineup from Yealink. These phones provide world-class performance at a very reasonable price point. 

Office Phones

Yealink T41P

The SIP-T41P is an advanced, feature-rich IP phone for business users. Designed to provide ease of use in even the smallest details, this IP phone delivers excellent sound quality as well as a rich visual experience. The class-leading 15 programmable keys provide superb flexibility and functionality, and allow the T41P to readily outperform other phones in the marketplace.

Revolutionarily new design - Yealink Optima HD voice - 2.7" 192x64-pixel graphical LCD with backlight - Up to 3 SIP accounts - Paper label free design - PoE support - Headset, EHS support - Integrated stand with 2 adjustable angles - Wall mountable

Yealink T46G

The SIP-T46G is Yealink’s latest revolutionary IP Phone for executive users and busy professionals. The high resolution TFT color display delivers a rich visual experience complemented by an incredible 27 programmable keys. Yealink’s Optima HD technology creates the impression that you are sitting virtually face-to-face opposite the person at the other end of the call. The T46G is also built for Gigabit Ethernet and facilitates very rapid call handling and the application of accessories such as wired, wireless and Bluetooth headsets. This new IP Phone supports impressive productivity-enhancing features that make it the ideal efficiency tool for today’s busy executives and professionals.

Revolutionarily new design - Yealink Optima HD voice - Dual-port Gigabit Ethernet - 4.3" 480 x 272-pixel color display with backlight - Built-in USB port that supports Bluetooth headsets - Up to 6 SIP accounts - Paper label free design - PoE support - Headset, EHS support - Supports expansion modules - Stand with 2 adjustable angles - Wall mountable

Yealink T48G

The SIP-T48G is Yealink’s most recent innovative touchscreen IP Phone for a fast-changing world. Designed specifically for both local and international use by business, industry and commerce, it incorporates a large touch panel that makes switching between different screens and applications swift, easy and convenient. Yealink’s Optima HD technology creates the impression that you are sitting virtually face-to-face opposite the person at the other end of the call. The T48G is also built for Gigabit Ethernet and facilitates very rapid call handling and the application of accessories such as wired, wireless and Bluetooth headsets. This new IP Phone supports impressive productivity-enhancing features that make it the ideal efficiency tool for today’s busy executives and professionals.

Revolutionarily new design - Yealink Optima HD voice - Dual-port Gigabit Ethernet - 7" 800 x 480-pixel touch screen with backlight - Built-in USB port that supports Bluetooth headsets - Up to 6 SIP accounts - Paper label free design - PoE support - Headset, EHS support - Supports expansion modules - Stand with 2 adjustable angles - Wall mountable 

Reception Consoles

Yealink T46G with Yealink EXP40

The SIP-T46G is Yealink’s latest revolutionary IP Phone for executive users and busy professionals. The high resolution TFT color display delivers a rich visual experience complemented by an incredible 27 programmable keys that provide the ideal basis for a reception phone. The EXP40 Expansion Module for the SIP-T46G features a large graphic LCD that converts the phone into an easy to use reception system. Each EXP40 features two pages of 20 flexible buttons that can be programmed to provide BLF/monitoring/transfer/speed dial for up to 40 extensions. Additional EXP40s can be added for larger systems.

Revolutionarily new design - Yealink Optima HD voice - Dual-port Gigabit Ethernet - 4.3" 480 x 272-pixel color display with backlight - Built-in USB port that supports Bluetooth headsets - Up to 6 SIP accounts - Paper label free design - PoE support - Headset, EHS support - Supports expansion modules - Stand with 2 adjustable angles - Wall mountable

Rich visual experience with 160x320 graphic LCD - 20 physical keys each with a dual-color LED - 2 independent control keys are used for fast switch pages - Stand with 2 adjustable angles - Wall mountable

Conference Phone

Snom MeetingPoint

The snom MeetingPoint is perfectly suited for use in medium to large conference rooms. As a result of the reliable suppression of background noise and its excellent sound quality you can hold your telephone conferences in large groups without affecting the intelligibility of the call. Three speakers, equipped with full duplex broadband audio provide balanced, full sound. The specialized microphones ensure that your conference attendees feel as if you are sitting in the same office.

OmniSound® Full duplex broadband HD sound technology - 3-way conference calls - Effective range up to 30 m² room area or 10 participants - Add-on microphones for expanded range - Multiple SIP registrations 

Wireless Phone

Yealink W52P

The Yealink W52P is a SIP Cordless Phone System designed for businesses that are looking for immediate cost savings but scalable mobile communications. Combining the benefits of wireless communication with the rich business features of IP telephony enables the user to benefit from freedom of movement, lifelike voice communications, multi-tasking convenience, and professional features like intercom, transfer, call forward and 3-way conferencing.

Exceptional HD sound with wideband technology - Up to 4 simultaneous external calls - Up to 5 DECT cordless handsets - Up to 5 IP accounts - 1.8" color display with intuitive user interface - 10 hours talk time, 100 hours standby time - Integrated PoE - Desktop or wall mountable

Zoiper Softphone

The Zoiper softphone combines ease of use with excellent sound quality http://www.zoiper.com.